Files locked, preventing installation

Problem

Symptom is one of

Installer stops when copying files to customize folder or
Signifikant Deploy Setup complains on locked files that cannot be accessed.
Installer complains that it has insufficient privileges to access files in C:\ProgramData\Signifikant\Asser\Customize or C:\ProgramData\Signifikant\Assert\Publication folders

Solution

Files in the customize folder can be locked by the following processes:

Manager - ensure Signifikant Manager is closed.
Web Viewer - reset IIS to ensure IIS does not lock files in customize folder.
Offline Viewer - stop IIS Express, normally located in the toolbar.
Services - one or several Signifikant Services are running. Ensure to uninstall Signifikant services and restart.

Services - restart needed

If Signifikant Services are installed, it is needed to uninstall these services and restart the server to ensure these services does not lock folders accessed at installation.

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Files locked, preventing installation

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