User information not shown in user administration panel

Owned by Ruud de Bruijckere
Last updated: 31 Oct 2019
1 min read

Problem

When you select a user in the Users tab of the administration panel, no user information is shown on the right side and it is not possible to edit the user’s information.

Solution

Since version 4.5 of Signifikant Web Viewer, an Address provider shall be specified in the profile.config file. If you upgrade from earlier versions, your profile.config will miss this provider and you will get the problem described above. To solve it, add the following code to your profile.config file and restart IIS:

<AddressProvider> <AssertDbAddressProvider/> </AddressProvider>