Files locked, preventing installation
Problem
Symptom is one of
- Installer stops when copying files to customize folder or
- Signifikant Deploy Setup complains on locked files that cannot be accessed.
- Installer complains that it has insufficient privileges to access files in C:\ProgramData\Signifikant\Asser\Customize or C:\ProgramData\Signifikant\Assert\Publication folders
Solution
Files in the customize folder can be locked by the following processes:
- Manager - ensure Signifikant Manager is closed.
- Web Viewer - reset IIS to ensure IIS does not lock files in customize folder.
- Offline Viewer - stop IIS Express, normally located in the toolbar.
- Services - one or several Signifikant Services are running. Ensure to uninstall Signifikant services and restart.
Services - restart needed
If Signifikant Services are installed, it is needed to uninstall these services and restart the server to ensure these services does not lock folders accessed at installation.
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