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Publication process stops at upload stage or at finalize stage. Examining the problem shows either of two options:
Failed to upload document
A specific file could not be uploaded and publish engine retried to upload the file several times. Each time failed. Log message in publish.log is similar to:
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AssertWeb Verbose: 0 : 2017-10-13 12.35.46:ProcessRequest:/AssertWeb/Publisher/UploadHandler.ashx?site=<site>&item=...:(noSession):NT AUTHORITY\IUSR:Uploading Site:<site> Directory:Documents\en-US FileName: <filename>.pdf
AssertWeb Error: 0 : 2017-10-13 12.35.47:ProcessRequest:/AssertWeb/Publisher/UploadHandler.ashx?site=<site>&item=...:(noSession):NT AUTHORITY\IUSR:An error occured in UploadHandler when processing request to site: <site>
AssertWeb Error: 0 : System.OutOfMemoryException: Exception of type 'System.OutOfMemoryException' was thrown.
at System.Web.HttpRawUploadedContent.AddBytes(Byte[] data, Int32 offset, Int32 length)
at System.Web.HttpRequest.GetEntireRawContent()
at System.Web.HttpRequest.get_InputStream()
at Signifikant.Assert.Web.Viewer.Publisher.UploadHandler.StoreFile(HttpContext context, SiteFileItem item)
at Signifikant.Assert.Web.Viewer.Publisher.UploadHandler.ProcessDocument(HttpContext context, SiteFileItem item)
at Signifikant.Assert.Web.Viewer.Publisher.UploadHandler.ProcessRequest(HttpContext context)
Failed to finalize publication
The database file could not be uploaded to the server. Publish.log contains something like this:
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Solution is to run web viewer in 64 bit mode. Disable the 32 bit option in IIS to resolve the issue.
Info | ||
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Note that running web viewer in 64 bit mode is supported from version 4.2.2. Also note that installer may have problems with 64 bit mode, so you may need to set IIS to 32 bit mode at installation and then reset IIS to 64 bit after installation. |
Temporary workaround
A temporary work around involve trying:
- Reset IIS prior to publish to free resources and memory
- Manually copy the files that failed to upload.
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