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Two Web viewers are placed behind a load balancer. The load balancer's address is https://web.domain.com. The servers where the web viewers are installed have addresses https://web01.domain.internal and https://web02.domain.internal. A server certificate for *.domain.com is installed on IIS on the load balancer and both web servers. If you try to publish from Manager to https://web01.domain.internal the publication will fail since domain.internal does not match the server certificate address *.domain.com. The IP addresses of web01 and web02 are e.g. 10.20.20.1 and 10.20.20.2, but you can not publish to the ip addresses either since they are not accepted by the certificate.
Solution
Open the file Cfile C:\Windows\System32\drivers\etc\hosts and map the ip addresses of the servers that run Web viewer to a domain name that matches the certificate address.
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