Problem
When running the Web Viewer installer, the installation program quits immediately without leaving a log file. Error message mentions "error 1603".
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- If version is 4, then ensure that "Enable 32-Bit Applications" is set to "True" for the DefaultAppPool
- Ensure that the Default web application has a http binding to port 80
- Ensure that the Default web application has ID 1
- Ensure that "Enable IIS 6 compatibility" is installed in the "Turn Windows Features On or Off" section of the "Program and Features" Control panel. This happens for version 5.1.
- Ensure that the installer is run by an Administrator
- Ensure redirects in IIS are disabled
Background: 32-bit installer
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When searching for the error, here is an explanation: https://codeasp.net/blogs/microsoft-net/1214/msi-installer-error-custom-action-completed-with-return-code-340
To enable IIS 6 compatibility. Go to Control panel -> Program and Features-> Turn Windows Features On or Off and modify as shown in the image below:
Background: Installer must be run by an administrator
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Solution
Restart installation as an administrator.
Background: Installer must be run by an administrator
Error 1603 can also occur when a redirect is active.
The installer log file contains detailed logging and indication of this error:
Error 1314. The specified path '/LM/W3SVC/1/ROOT/AssertWeb' is unavailable.
Solution
Check http redirect on server and site level and disable.
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