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Operational aspects not covered in guides. Procedures need to follow client’s standard operating procedures. Ensure the following is covered by client’s standard operating procedures:
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Adequate backup
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Monitoring of SQL and IIS worker process
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Virus protection and IT-security setup
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Ensure client has a test environment
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Ensure client understands down time procedures
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.
Aspect | Content | Comments |
|---|---|---|
Backup | Ensure to backup databases, file areas for content, and settings. | Ensure to set time for backup which does not interfere with possible nighly imports or publish processes. |
Monitoring | Monitor SQL and IIS | |
Antivirus | Ensure to configure antivirus | Possible exclusions only if large amount of files are changed at each publish, this may hamper performance in some anti viros tools. |
Incident management | Ensure to prepare organisation for handling incidents and changes | |
Down time procedures | Ensure to prepare organisation for down time procedure |
Security
Tilde Short File/Folder Name Disclosure
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